Shipping policy

Store operator

Melaxin Dr Store (melaxindrstore.com) is operated by Brand501 Corporation.
Business address: 6131 Orangethorpe Ave., Suite 490, Buena Park, CA 90620, United States.
Customer support: contact@melaxindrstore.com.

Shipping and Delivery policy

Processing Time

Orders are typically processed within 1 to 5 business days after payment is confirmed. You will receive a notification once your order has been dispatched.

Shipping Information

We offer international shipping to multiple countries. Orders are processed within 1–5 business days. Estimated transit time is 5–12 business days after dispatch. Processing and transit are separate periods, so the estimated total time from payment confirmation to delivery is 6–17 business days. These estimates exclude weekends and applicable public holidays and may be affected by carrier or customs delays. Contact contact@melaxindrstore.com if an order exceeds its estimated delivery time.

Shipping Confirmation and Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details. If you have any questions or concerns regarding your shipment, feel free to reach out to us at contact@melaxindrstore.com